[alejo]

A simple flight from Santo Domingo to New Orleans. My bag didn't make it of course. I have accumulated about 27,000 miles in the last year. I have been
a very loyal customer. American Airlines doesn't seem to really give a damn.
The items in my bag are not replaceable and medications are very temperature sensitive. Important documents and paperwork relative to my
work impossible to replace.
How hard can this be, the bag is either still in Santo Domingo or in the connection terminal at Miami. Two possibilities...look for it damnit!

During the flight, a cup of bourbon was spilled on my lap, a drunk was taken off the plane in Miami, a young boy, maybe 8 years old travelled from the front of the plane to the back by climbing over seats in clear view of attendents....no one did anything.

I am done, no more American Airlines.