Notices

 
Tools...
 
Thread Tools Display Modes
Prev Previous Post   Next Post Next
  #3  
Old Sep 11, 2012, 7:50 PM
jeyavudeen jeyavudeen is offline
 
Join Date: Sep 2012
Posts: 1
Angry Etihad - misleading info & poor service

I agree with you... Recently my wife with three kids were boarding (on sep 4th,2012) Ethihad flight and found one of the luggage were two kg more than the allowed 23kg. Staff on the counter compelled my wife to pay over-luggaged package amount. My wife was trying to explain her that she will remove the two kgs and transfer to our hand carrying bag that only had 3kgs. She confused my wife that she won't allow to take the carry-on if she move stuff from luggage to carry-on. she regret that she unnecessarily paid over-luggaged fee ($50) even-though she had less weight on the carry-on. The lady on the counter acted like an airport authority. We decided that we never ever again fly with Etihad.
 

More options...
Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Complaint Complaint Author Forum Replies Last Post
Customer Service Etihad Airways - Customer service jeethjohnp Etihad Airways Complaints 11 Apr 27, 2012 5:07 AM
Frequent Flyer Program Etihad Guest Customer Service guy.liddell Etihad Airways Complaints 1 Jun 5, 2011 7:53 AM
Etihad Appalling Customer Service Gwennix Etihad Airways Complaints 12 Jan 5, 2011 3:46 PM
Customer Service Poor all round service - from check-in to in-flight service rgray United Airlines Complaints 1 Jun 17, 2010 7:01 AM
Customer Service Etihad Airways - Appalling Service NidgeX Etihad Airways Complaints 0 Nov 8, 2007 9:40 AM


All times are GMT. The time now is 6:08 AM.

 

About Us

We are the oldest and largest Airline Complaints organization in the world. We have been making your airline complaints matter since 2006. Learn more.

 

Advertising

Advertise with us to reach a highly-targeted audience of airline passengers.

Copyright © 2006 - 2023